Privacy Policy

Last updated:

1. Introduction

Quythraxkhon ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website quythraxkhon.world and use our services.

This policy complies with the General Data Protection Regulation (GDPR), the New Zealand Privacy Act 2020, and other applicable data protection legislation. By using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

The data controller responsible for your personal data is:

  • Company: Quythraxkhon
  • Address: 155 Queen Street, Auckland CBD, Auckland 1010, New Zealand
  • Email: connect-us@quythraxkhon.world
  • Website: quythraxkhon.world

3. Information We Collect

3.1 Information You Provide

We collect information that you voluntarily provide when you:

  • Fill out the order form on our website (name, email address, phone number, message)
  • Contact us via email or other communication channels
  • Subscribe to our communications

3.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical data, including:

  • IP address (anonymized where possible)
  • Browser type and version
  • Operating system
  • Pages visited, referring URLs, and time spent on pages
  • Device type and screen resolution
  • Cookie data (see our Cookie Policy for details)

3.3 Sensitive Data

We do not intentionally collect sensitive personal data (such as health information, religious beliefs, or biometric data). If we become aware that such data has been inadvertently collected, we will take steps to delete it promptly.

4. Legal Basis for Processing (GDPR)

We process your personal data on the following legal bases:

  • Consent: When you submit a form or accept cookies, you provide explicit consent for us to process your data for the stated purposes.
  • Contractual necessity: Processing is necessary to fulfill your order or respond to your inquiry.
  • Legitimate interest: We may process data to improve our website, prevent fraud, and ensure security, provided this does not override your rights.
  • Legal obligation: We may process data when required by applicable law or regulation.

5. How We Use Your Information

We use the collected information for the following purposes:

  • To process and manage your orders and inquiries
  • To communicate with you regarding your order or questions
  • To improve our website, products, and services
  • To comply with legal obligations and enforce our policies
  • To analyze website traffic and usage patterns (with anonymized data)
  • To ensure the technical functionality and security of our website

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share your information with:

  • Service providers: Trusted third parties who assist us in operating our website, processing orders, or conducting our business (e.g., hosting providers, payment processors), bound by contractual confidentiality obligations.
  • Legal requirements: When required by law, court order, or governmental authority.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, where personal data may be transferred to the successor entity.

All third parties are required to process your data in accordance with applicable data protection laws and our instructions.

7. International Data Transfers

Your data may be transferred to and processed in countries outside New Zealand or the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy decisions where applicable
  • Other legally recognized transfer mechanisms

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

Data Type Retention Period
Order form data Up to 3 years after the last interaction
Communication records Up to 2 years after the last communication
Cookie consent records 12 months from the date of consent
Website analytics data 26 months (anonymized)

After the retention period expires, data is securely deleted or anonymized. Longer retention may apply where required by law.

9. Your Rights

Under the GDPR and applicable laws, you have the following rights:

  • Right of access: Request a copy of the personal data we hold about you.
  • Right to rectification: Request correction of inaccurate or incomplete data.
  • Right to erasure: Request deletion of your personal data ("right to be forgotten"), subject to legal obligations.
  • Right to restrict processing: Request that we limit how we use your data.
  • Right to data portability: Receive your personal data in a structured, commonly used, machine-readable format.
  • Right to object: Object to processing based on legitimate interests or direct marketing.
  • Right to withdraw consent: Withdraw your consent at any time, without affecting the lawfulness of processing prior to withdrawal.
  • Right to lodge a complaint: File a complaint with a supervisory authority (e.g., the Office of the Privacy Commissioner in New Zealand or a relevant EU Data Protection Authority).

To exercise any of these rights, please contact us at: connect-us@quythraxkhon.world

We will respond to your request within 30 days. We may require proof of identity before processing your request.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • HTTPS encryption for all data transmitted via our website
  • Access controls limiting data access to authorized personnel only
  • Regular security assessments and updates
  • Secure data storage with encryption at rest where applicable
  • Incident response procedures for data breaches

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

11. Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to delete such data.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will post the revised policy on this page with an updated "Last updated" date. We encourage you to review this page periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: connect-us@quythraxkhon.world
  • Address: 155 Queen Street, Auckland CBD, Auckland 1010, New Zealand